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New Contributor
susannelesejane
Posts: 2
Registered: ‎04-03-2013
My Device: BlackBerry Bold 9780

Email setup on BB9780 after security wipe

I just purchased a resale T-mobile Blackberry Bold 9780 and i did a security wipe to start afresh on the blackberry but im having problems setting up my email(it keeps tellin me Update Failed).. can someone help out pls?

JSanders
Posts: 86,605
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email setup on BB9780 after security wipe

Does Tmobile have your device registered on their network?




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New Contributor
susannelesejane
Posts: 2
Registered: ‎04-03-2013
My Device: BlackBerry Bold 9780

Re: Email setup on BB9780 after security wipe

Yes its registrered on Tmobile network.. thanks Pals, ive been able to set my email up.. i appreciate every contribution. #Blessings

JSanders
Posts: 86,605
Likes: 23,200
Solutions: 5,993
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Email setup on BB9780 after security wipe

On your Manage Connections screen what is the status of your BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code