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RMH
New Member
Posts: 1
Registered: ‎06-02-2013
My Device: Bold 9900

Email

When I wiped contacts from my phone I wiped email setup too and now have an Enterprise account only. How do I reinstall a normal email setup?
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: Email

Hello RMH

 

Welcome to BlackBerry Support Forums

 

First perform a Battery pull restart by removing the battery while your device is Powered On , wait for a min. then reinsert it back .After reboot try to register your Handheld with your Carrier Network 

 

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

 

Then Check again if you're offered Internet Mail account option .Try it and see if that helps.

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