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New Contributor
mb4tech
Posts: 2
Registered: ‎11-18-2013
My Device: Bold 9900

Enterprise Server Error

I have the Bold 9900 and require 2 Enterprise email accounts.  A while back after many calls I connected to someone in tech support @Blackberry who knew a work around to get my two enterprise emails accounts working.  Up until this weekend it worked and I was able to receive email from both accounts.  Today I wasn't so fortunate...Tech support tried resetting my password no help.  They told me that I couldn't have 2 Enterprise Email Accounts.  When I explained I did up until recently they had no explanation.   I was sent a link http://http://us.blackberry.com/support/business/enterprise-activation.html  When I click on it I get a black screen.  

 

HELP....

 

Does anyone know a work around that would enable me to receive my emails from 2 Enterprise Server Accounts on my Bold 9900 as before.  Any help to solve this issue is greatly appreciated. 

Hall of Famer II
sdgardne
Posts: 48,770
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Enterprise Server Error

Hi and Welcome to the Community!

Unfortunately, I as well understand that only one BES account can be activated to one BB. Perhaps the trick that was done was that the 2nd account was actually integrated as OWA via BIS instead of natively via BES...this would be the common method to achieve what you say.

Good luck and let us know!

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New Contributor
mb4tech
Posts: 2
Registered: ‎11-18-2013
My Device: Bold 9900

Re: Enterprise Server Error

Thanks for responding. I will give it a try and see if it works.
Super Contributor
sameer_it17
Posts: 463
Registered: ‎11-19-2013
My Device: BB Z10

Re: Enterprise Server Error

Dear Good Day !!

 

As per theRIM you can activate only One BES Account for the BES Server. Logically the BES Server Recognises the Device with the PIN number that will be unique and the IT Policies and for the Service Books also the same. So no Two Enterprise Account can be held on the Single BB Device. 

 

Hopes this makes you inderstand better. :smileyhappy: 

Please update the result after applied..

Thanks