Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
suhail175
Posts: 1
Registered: ‎06-16-2012
My Carrier: Saudi Telecom

Enterprise emails folder showing Call logs only

Hello Team,

 

I am facing issue with my Blackberry Bold 9900, I have enterprise service enabled on my device, some days back i had an issue, while opening my message folder i was not able to see my emails ( it was only showing the Call logs) even from the text message menu it shows the call Log, i tried to change the folder view but was not able to do so. then i restarted the device and everything came back to normal but next morning it all happened again. do know what could be the reason

 

 

Any one to help me out here.

 

Thanks

 

SAM

Please use plain text.
Forums Advisor III
unleashurself
Posts: 1,055
Registered: ‎04-23-2012
My Carrier: Bharti-Airtel

Re: Enterprise emails folder showing Call logs only

Hello Suhail & Welcome to the Community!!

 

Please open message folder > Press Menu (BB Sign) > Option > Inbox Setting > Ensure box in front of Enterprise Email folder is checked.

 

Thanks..!!

 

Please use plain text.
New Contributor
rviant
Posts: 4
Registered: ‎08-03-2012
My Carrier: Vodafone

Re: Enterprise emails folder showing Call logs only

This is a known problem with device software that blackberry still have not aknowledged! only clear as far as i know is to reboot

Please use plain text.
New Member
CLee8
Posts: 1
Registered: ‎07-04-2013
My Carrier: 2507442375

Re: Enterprise emails folder showing Call logs only

Hello I have tried rebooting and it still doesn't work.

 

What are my other options?

 

Thanks.

Please use plain text.