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BlackBerry® Bold™

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New Contributor
Jorbenz
Posts: 7
Registered: ‎01-20-2013
My Device: Blackberry torch 9800
My Carrier: tele2

Error code 507

When I reboot my blackberry bold 9780 it stops in the middle. The screen bocomes withe and there stands error code 507. What to do?

 

, Jorben

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Hall of Famer II
sdgardne
Posts: 47,993
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error code 507

Hello,

 

A 507 means, for one reason or another, that there is no OS on the BB...and so it must be reloaded. If you need a procedure to do so, feel free to ask.

 

Good luck!

 

PS -- hopefully you already have a backup of your data...because, along with the OS, your data is also gone from the BB.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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Please use plain text.
New Contributor
Jorbenz
Posts: 7
Registered: ‎01-20-2013
My Device: Blackberry torch 9800
My Carrier: tele2

Re: Error code 507

I downloaded the newest update and it stops in the middle by connecting again with JVM

What to do?

 

, Jorben

Please use plain text.
Hall of Famer II
sdgardne
Posts: 47,993
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Error code 507

Please wait for the mods to consolidate all of your threads on this topic. With so many threads, you've gotten different help from different folks. We need to consolidate it all together so that we can get the full picture of what is going on for you...spread all around as it is, it's impossible for anyone reading one thread to understand your full situation.

Please stand by...

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.