07-02-2013 02:51 PM
Hope you could assist me with my error, this phone is not even 2 months old and already have numerous problems. The latest is and error: net_rim_bb_phone_app(154). When receiving a call the phone just keep ringing even if I press the answer key, then it freeze up and keeps ringing till I do a reboot. After start up I get the following error: net_rim_bb_phone_app(154).
07-09-2013 05:03 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
I suggest creating a backup of your data through BlackBerry Desktop Software (Device>Backup) and then follow the steps in this KB article: www.blackberry.com/btsc/KB11320
Then test the BlackBerry Bold 9790 smartphone prior to restoring any data.
Let me know if you have any more questions.
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