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Contributor
icekanem
Posts: 11
Registered: ‎08-26-2008
My Device: Not Specified

Error on DM when connecting BB9700

Hello,

Whenever I connect my BB9700 (running OS6) to my Desktop Manager, I receive the following error log and the operation will stop:

 

Description:
 Stopped working

Problem signature:
 Problem Event Name:    CLR20r3
 Problem Signature 01:    rim.desktop.exe
 Problem Signature 02:    6.1.0.36
 Problem Signature 03:    4eb85358
 Problem Signature 04:    mscorlib
 Problem Signature 05:    2.0.0.0
 Problem Signature 06:    4e154d90
 Problem Signature 07:    344a
 Problem Signature 08:    26d
 Problem Signature 09:    System.IO.IOException
 OS Version:    6.0.6002.2.2.0.768.3
 Locale ID:    1033
But when I connect my other BB8520 the desktop manager works.
Please assist with resolution.
Innocent Ekanem
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