09-09-2010 03:21 PM
Hello everyone. Hopefully someone can help with this issue IM having. I recently switched from the curve 8330 to the bold 9650 on sprint's network. everytime I try to watch a youtube video on my phone i get a error mssg "an error has occurred attempting to play media" it happens every single time I try to watch a video on any given website. But when IM connected via wifi the video plays flawlessly. Someone please help before I start launching my phone at the wall.
09-09-2010 03:27 PM
Now I realize this page says 'unlocked' but try anyways as it is still giving the same error for the same reason. Let me know how it goes!
09-09-2010 03:45 PM
yeah i read the link. thanks. for the first option i think its correct. it says apn settings are enabled but the fields are blank.
as far as the WAP settings to prompt. i dont even have those options when i go into the browser options. all i have is closing browser on escape - checked
closing modified pages - checked
running WML scripts - not checked.
any other suggestions
09-09-2010 04:37 PM
if the fields are blank, then you dont have the APN settings in the phone. I would recommend calling your carrier to get the settings that they use.
09-09-2010 05:27 PM
im on hold with technical support now. lets see what bright ideas they have. also when looking at other posts i see sprint doesnt use apn settings. will keep everyone posted
09-20-2010 02:47 PM
Workaround that works for me (Curve 8530, Spint):
Start playing video from YouTube link.
After video begins, hit Blackberry button.
Hit escape key to resume video.
The rest of the video should play normally.