10-19-2012 06:46 PM
My BB Bold 9700 is getting slower and slower by the day. Today it got so bad that the spinning clock just kept coming on and on and eventually I had to take out the battery.
v220.127.116.116, Platform 18.104.22.168
Application Storage: Free Space: 45.1 MB
Media Card Storage: Total Space is 1.8GB and free space 940 MB.
Please let me know if there's any other information you need to resolve this problem. Thank you.
10-19-2012 07:07 PM
When you removed the battery, was your phone powered ON? Removing it with the phone turned OFF will do nothing to get rid of that spinning clock, however removing it with the phone ON should do wonders for speeding up your device.
Post back and we'll see if we need to explore other options.
10-20-2012 11:32 AM
10-20-2012 12:00 PM - edited 10-20-2012 12:00 PM
What do you mean by "reloading?" Formatting everything and installing the OS from scratch?
10-20-2012 12:14 PM