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Regular Contributor
Posts: 52
Registered: ‎06-23-2010
My Device: Blackberry Bold 9700
My Carrier: Bold 9700

Facebook Alerts.

Hi just wondering when i receive notifications on facebook my phone doesnt beep to say that i have a notification i have looked in the sound profile settings and changed the facebook setting but still no luck. I recieve emails without no problem phone beeps to say that i have a new email. Is anyone else having this problem with facebook. If anyone knows any info please help. Thanks

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook Alerts.

Sometimes a simple reboot will fix a glitch like that.

 

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.




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Regular Contributor
Posts: 52
Registered: ‎06-23-2010
My Device: Blackberry Bold 9700
My Carrier: Bold 9700

Re: Facebook Alerts.

Hi, I will try that any let you know if it works or not. Have you tried that solution before? Has it worked? Thnaks

Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook Alerts.

Yes, a simple reboot often clears any small glitch on a BlackBerry. I've done it many many times.

 

It appears you are setting the alert correctly, as long as you don't have it set to a low inaudible alert. So, try the reboot, and if nothing still, set that alert louder and perhaps for now to a different tone.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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Regular Contributor
Posts: 52
Registered: ‎06-23-2010
My Device: Blackberry Bold 9700
My Carrier: Bold 9700

Re: Facebook Alerts.

Will you tell me the simple steps on doing this as it still doesnt work. Thanks

Regular Contributor
Posts: 52
Registered: ‎06-23-2010
My Device: Blackberry Bold 9700
My Carrier: Bold 9700

Re: Facebook Alerts.

Saunders do you mean change the setting to loud?

Highlighted
Posts: 90,105
Likes: 23,890
Solutions: 6,153
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook Alerts.

Yea, try the LOUD setting, or any other setting to see if you get the alert at any time.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code