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Guru I
John_Clark
Posts: 14,955
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Facebook Error 2001 Message

Try turning off the mobile network altogether and just use wifi. Does it work then?
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shawnfielding
Posts: 6
Registered: ‎12-20-2012
My Device: touch 9860
My Carrier: us celluar

Re: Facebook Error 2001 Message

ya works for now but when u do that u cant get texts and stuff

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Guru I
John_Clark
Posts: 14,955
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Facebook Error 2001 Message

It is just a workaround until it gets fixed.
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New Contributor
shawnfielding
Posts: 6
Registered: ‎12-20-2012
My Device: touch 9860
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Re: Facebook Error 2001 Message

when will it get fixed

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Guru I
John_Clark
Posts: 14,955
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Facebook Error 2001 Message

I don't know. I just know that's the current workaround until it's back up and working again.
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New Contributor
shawnfielding
Posts: 6
Registered: ‎12-20-2012
My Device: touch 9860
My Carrier: us celluar

Re: Facebook Error 2001 Message

seems like since i turn it off the netowork and turn it back on it still working

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JSanders
Posts: 83,817
Likes: 22,797
Solutions: 5,876
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Facebook Error 2001 Message


shawnfielding wrote:

seems like since i turn it off the netowork and turn it back on it still working


Great.

 

It's being fixed from all that I understand.




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Guru I
John_Clark
Posts: 14,955
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Facebook Error 2001 Message

Updated Info:

This error is caused by a Facebook server error (API errors) and is not an error on the BlackBerry server side.

See the following KB for more info: http://www.blackberry.com/btsc/KB25378

Again, from what I've been told the issue is being worked on. Right now the workaround is to use WiFi (you may have to turn off the mobile network completely.) For some reason the mobile network connection to FaceBook isn't working as expected.
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Guru I
John_Clark
Posts: 14,955
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: Facebook Error 2001 Message

The issue has been resolved.
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New Contributor
shawnfielding
Posts: 6
Registered: ‎12-20-2012
My Device: touch 9860
My Carrier: us celluar

Re: Facebook Error 2001 Message

What was the problem
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