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BlackBerry® Bold™

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New Contributor
stefaniaviaerreaenneo
Posts: 2
Registered: ‎08-22-2014
My Device: Blackberry Bold
Accepted Solution

Forgot password keyboard

Hi everyone, I have a huge problem! I forgot the password to unlock the keyboard so when I switch on the BB I am stopped after the PIN code. Some people told me to reset the phone, however it is impossible to do without this password. Can anyone tell me what to do?

 

Thank you very much,

 

Stefi

JSanders
Posts: 86,395
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot password keyboard

Once you enter the wrong password ten times, your BlackBerry will wipe and reset.

You will lose all data, personal preference and settings, contacts, apps, etc.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
stefaniaviaerreaenneo
Posts: 2
Registered: ‎08-22-2014
My Device: Blackberry Bold

Re: Forgot password keyboard

Thank you! Your suggestion was very helpful, my BB is still alive :smileyhappy:)

JSanders
Posts: 86,395
Likes: 23,176
Solutions: 5,979
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Forgot password keyboard

Good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code