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BlackBerry® Bold™

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New Member
animated
Posts: 1
Registered: ‎04-28-2010
My Device: 9000

Frozen Blackberry Please help

I have download, the new Desktop for Mac, and started to download the new OS. the screen changed to Blackberry with a white dialog box, this filled to half way, along with the dialog box on my mac, then stopped, and it has now been like this for 3 hours. 

 

why and what can I do to make it work again. 

 

Please help me.

Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: Frozen Blackberry Please help

When the problem occurred? While downloading the OS from internet or loading the OS into the device?


If occurred while loading, what happened when you removed the device from Desktop Manager?

tanzim                                                                                  
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