BlackBerry® Bold™

[arke2012]

Hi,

I've downloaded Google Maps for my Blackberry 9900 via Google's website. After installing the app I tried to open it but it doesn't work. it says:

"Network Unavailable:This application requires a data connection and some BlackBerry devices require reconfiguration to work properly.

Please visit www.google.co.uk/gmm on your computer for more info."

So I went to Application Management and changed all the permissions to ALLOW but nothing changed and it still gives me the same error.

[JSanders Resident Expert]

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

Now, try Google Maps again.

Also, do you have a BlackBerry data plan on your mobile account for this device?

[fuzzyk]

Hi 

I just re-installed Google Maps and rebooted my BB9900, set all permissions to "Allow", but get exactly the same result!  It says some BB devices need reconfiguration etc.

Can you please help?

Thanks

[JSanders Resident Expert]

As far as I know, the 9900 needs no special configuration to run Google Maps.

Do you have the BlackBerry data plan on your STC mobile account?

[fuzzyk]

Hi

Thanks for your prompt posting.

Yes I do have a data plan - I'm using BB's BIS data plan and e-mail and internet works fine.

[JSanders Resident Expert]

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

[fuzzyk]

Hi

Under BlackBerry Internet Service I have:

"Connection: Mobile Network"

As mentioned, my e-mail and internet works perfectly fine.

[emakundi]

same thing happned to me on my Bold 9900. it starts well but no menu is coming up cant search or do anything than navigating only. ive re installed it like 5 times now same thing. im searching for previous version now.

[JSanders Resident Expert]

Can you answer the questions posed above?

[fuzzyk]

Nope, I cannot answer this question - I'm one of those experiencing the problem and who asked the question initially!