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New Member
arke2012
Posts: 1
Registered: ‎06-21-2012
My Device: Bold 9900

Google maps does not work on my Bold 9900



Hi,
I've downloaded Google Maps for my Blackberry 9900 via Google's website. After installing the app I tried to open it but it doesn't work. it says:
"Network Unavailable:This application requires a data connection and some BlackBerry devices require reconfiguration to work properly.
Please visit www.google.co.uk/gmm on your computer for more info."

So I went to Application Management and changed all the permissions to ALLOW but nothing changed and it still gives me the same error.

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Google maps does not work on my Bold 9900

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now, try Google Maps again.

 

Also, do you have a BlackBerry data plan on your mobile account for this device?




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New Contributor
fuzzyk
Posts: 4
Registered: ‎11-27-2012
My Device: 9900

Re: Google maps does not work on my Bold 9900

Hi 

 

I just re-installed Google Maps and rebooted my BB9900, set all permissions to "Allow", but get exactly the same result!  It says some BB devices need reconfiguration etc.

Can you please help?

 

Thanks

 

Please use plain text.
JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Google maps does not work on my Bold 9900

As far as I know, the 9900 needs no special configuration to run Google Maps.

Do you have the BlackBerry data plan on your STC mobile account?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
fuzzyk
Posts: 4
Registered: ‎11-27-2012
My Device: 9900

Re: Google maps does not work on my Bold 9900

Hi

 

Thanks for your prompt posting.

Yes I do have a data plan - I'm using BB's BIS data plan and e-mail and internet works fine.

 

Please use plain text.
JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Google maps does not work on my Bold 9900

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
fuzzyk
Posts: 4
Registered: ‎11-27-2012
My Device: 9900

Re: Google maps does not work on my Bold 9900

Hi

 

Under BlackBerry Internet Service I have:

"Connection: Mobile Network"

 

As mentioned, my e-mail and internet works perfectly fine.

 

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New Member
emakundi
Posts: 3
Registered: ‎05-16-2012
My Device: Bold 9900

Re: Google maps does not work on my Bold 9900

same thing happned to me on my Bold 9900. it starts well but no menu is coming up cant search or do anything than navigating only. ive re installed it like 5 times now same thing. im searching for previous version now.

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Google maps does not work on my Bold 9900

Can you answer the questions posed above?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
fuzzyk
Posts: 4
Registered: ‎11-27-2012
My Device: 9900

Re: Google maps does not work on my Bold 9900

Nope, I cannot answer this question - I'm one of those experiencing the problem and who asked the question initially!

 

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