BlackBerry® Bold™

[vattempt]

BB9900

I live in Australia and i have a plan for my bb. And for 1 month i travelled to Singapore and i got bb plan there as i was using a local sim there.

When i returned to Aus and inserted my aus sim card i was able to log in but this msg kept popping "uncaughtexception:applicationregistry.waitfor(0x7289fbe8fdb52409)timeout" . Plus when i inserted my sim i got a msg from my serivce provider tt my bb was registered w the network.

However i was still able to use whatsap and facebook. I just couldnt use my bbm and go to certain parts of my settings. Whenever i clicked these icons my phone wld stall and i would have to wait 5-7min for it to be normal again.

how do i fix it??

[iansantos]

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vattempt wrote:

BB9900

I live in Australia and i have a plan for my bb. And for 1 month i travelled to Singapore and i got bb plan there as i was using a local sim there.

When i returned to Aus and inserted my aus sim card i was able to log in but this msg kept popping "uncaughtexception:applicationregistry.waitfor(0x7289fbe8fdb52409)timeout" . Plus when i inserted my sim i got a msg from my serivce provider tt my bb was registered w the network.

However i was still able to use whatsap and facebook. I just couldnt use my bbm and go to certain parts of my settings. Whenever i clicked these icons my phone wld stall and i would have to wait 5-7min for it to be normal again.

how do i fix it??

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Hello vattempt,

Please wipe your device and reload your OS. Read these article.

• How to delete all data or all data and applications on the BlackBerry smartphone
  
• How to perform a clean reload of the BlackBerry Device Software for Windows

Note: Please perform backup before doing these steps.

Thanks.

Good luck!

[vattempt]

Thanks for solution but it didnt despite wiping my device. I still get tt message and i cant use my bbm.