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New Contributor
lk00881217
Posts: 5
Registered: ‎04-06-2012
My Carrier: o2

HELP! CANT SIGN INTO APP WORLD!!

Hi

im having problems signin into my bb app world i have reset my password and it still doesnt work please help :No:

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BlackBerry Technical Advisor
hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: HELP! CANT SIGN INTO APP WORLD!!

Hello ik00881217,

 

To better assist with your issue logging into BlackBerry App World what is the full error message you receive? 

 

Thank you.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Contributor
lk00881217
Posts: 5
Registered: ‎04-06-2012
My Carrier: o2

Re: HELP! CANT SIGN INTO APP WORLD!!

The msg I get is ' unable to log in to your blackberry I'd account '
Thanks
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BlackBerry Technical Advisor
hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: HELP! CANT SIGN INTO APP WORLD!!

Hey ik00881217,

 

To resolve this issue please have a look at the following article that covers "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

http://btsc.webapps.blackberry.com/btsc/KB28212

 

I hope this helps.

Thank you.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Please use plain text.