Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Visitor
jlambaria
Posts: 1
Registered: ‎01-13-2013
My Device: Blackberry Bold 9780

HELP! Having trouble connecting to server on cell phone

I am having some major problems trying to connect to the server.  I am trying to create an ID sign up in the blackberry app world and it keeps telling me there is trouble connecting to the server. My son just left on his first deployment to Afghanistan and I'm trying to upload the app Viber to keep in contact with him, and it's not letting me get past the server problem.

 

Can someone please help me!!

 

Would greatly appreciate a reply.

 

Thank you.

Janie

Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: HELP! Having trouble connecting to server on cell phone

Hi and Welcome to the Community!

 

There are a number of KBs that discuss that error along with similar errors. Unfortunately, since you only posted a bit of the error message, I can't be sure which one is on point for you...it's always best to post the exact and complete error message, including any punctuation and error codes that is presented. Therefore, I recommend you go here:

and search on the error code...hopefully one of the results will be useful to your situation.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code