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rc1978
Posts: 1
Registered: ‎01-03-2012
My Device: BOLD 9900

HELP..... MY BB BOLD 9900 CRASHED WITH ERROR MESSAGE 102 RELOAD SOFTWARE AND I HAVE NOT BACKED UP CONTACTS

Hi,

 

I have a BB BOLD 9900 that I have not backed up in ages and have the dreaded white screen Error 102 message. Is there a way to recover the device without wiping my data as I have not backed up my contacts in ages.

 

When I try and contact to Blackberry Destop I get message saying no device connected so I cant do a back up before wiping and reloading software.

 

I hope someone can help......

 

Thanks