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New Contributor
jammm
Posts: 8
Registered: ‎02-14-2013
My Device: Blackberry Bold 9900
My Carrier: Idea

HELP! cannot play youtube videos on the browser..!

The problem started occuring just today..
Untl yesterday I was able to stream any video on youtube no problem. But today suddenly whenever I click on the play button on the video, nothing happens! It's as if the play button is embedded in the thumbnail and isn't doing anything.


I tried using opera mini browser and it works through that....IMO m.youtube.com on the OEM browser won't fetch the .3gp link as I just can't click on the play button!

 

I've tried security wipe, reset by taking out the battery and also clearing all cache,cookies etc from the browser. The same problem still persists..please help!

 

FYI i'm able to play the videos in the normal desktop version of the site via HTML5, same goes for other video streaming websites like dailymotion.

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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: HELP! cannot play youtube videos on the browser..!

That is odd.  I'm posting this link because something else could be going on.

http://supportforums.blackberry.com/t5/BlackBerry-Torch/YouTube-videos/m-p/2164829#M61034

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New Contributor
Johnny99
Posts: 3
Registered: ‎02-14-2013
My Device: Bold 9900
My Carrier: rogers

Re: HELP! cannot play youtube videos on the browser..!

I'm having the same problem. Started yesterday. Phone froze while I was watching a youtube clip so I reset it. I'm able to watch embedded youtube clips but anytime I go to the mobile site, it won't allow me to click the play button. Any suggestions?
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New Contributor
jammm
Posts: 8
Registered: ‎02-14-2013
My Device: Blackberry Bold 9900
My Carrier: Idea

Re: HELP! cannot play youtube videos on the browser..!

Already tried clearing the cache including cookies, passwords, everything..the problem started occuring since today morning.

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New Contributor
chrispencero
Posts: 5
Registered: ‎02-14-2013
My Device: curve 9220
My Carrier: globe telecom ph

Re: HELP! cannot play youtube videos on the browser..!

Same here, I woke up yesterday with this problem. I thought I messed up my phone, but I knew that there's something wrong with youtube as the other browsers like opera is working with it.
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New Contributor
chrispencero
Posts: 5
Registered: ‎02-14-2013
My Device: curve 9220
My Carrier: globe telecom ph

Re: HELP! cannot play youtube videos on the browser..!

I just bought this phone last week, and I've consulted the carrier network with this---they said it's the youtube site's problem.
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New Contributor
jammm
Posts: 8
Registered: ‎02-14-2013
My Device: Blackberry Bold 9900
My Carrier: Idea

Re: HELP! cannot play youtube videos on the browser..!

I'm glad that I'm not the only one facing this problem..I've already sent feedback to google before posting here, lets see if they reply..until then, those who are facing the same problem please post here so we can figure out if this problem is happening to all bb users or a particular group of users.
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New Contributor
jammm
Posts: 8
Registered: ‎02-14-2013
My Device: Blackberry Bold 9900
My Carrier: Idea

Re: HELP! cannot play youtube videos on the browser..!

[ Edited ]

Anyone who has OS 7.1 should try using m.youtube.com on the default browser right now and check if you're facing the same problem as stated in the first post.

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New Contributor
chrispencero
Posts: 5
Registered: ‎02-14-2013
My Device: curve 9220
My Carrier: globe telecom ph

Re: HELP! cannot play youtube videos on the browser..!

Not working here. :-/
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Forums Veteran II
Wolf359
Posts: 3,377
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: HELP! cannot play youtube videos on the browser..!

What about the free app on app world?
http://appworld.blackberry.com/webstore/content/9001
I used this one but there may be better players on there as a workaround.
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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
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