Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
Posts: 1
Registered: ‎10-25-2011
My Device: bold 9900,bold 9780
My Carrier: student

HELP!!!

I have recently purchased Bold 9900.My problem is that when i take pictures "screen goes blank and phone reboots"(sometimes).

 

:Helpsmilie:

Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: HELP!!!

Your topic had THREE exclamation points in it, so I figured I better get you an answer ASAP.

 

Start with a battery pull.  With your phone powered on, remove your battery then replace it.

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Member
Posts: 1
Registered: ‎03-07-2013
My Device: bold 9900
My Carrier: alfa

Re: HELP!!!

I have the same problem and no it did not help