05-24-2011 01:06 PM - last edited on 05-25-2011 03:26 PM by Chronos
I need help regarding my blackberry which has been lost/stolen recently.
I have reported the matter to local police, but they require IMEI number of the phone.
I am unable to find my mobile bill or the box so that I may contact local police for search through IMEI locator. All I remember is my BBPIN.
Though I have now activated a new sim card on my mobile number, you are requested to please guide me the process to initiate a search through BBPIN/IMEI number of my mobile. Please also share the IMEI number with me which can be tracked with BBPIN at your end.
BB PIN : <Removed Personal Content>
Would appreciate if you can look into the matter at the earliest & revert with timelines involved.
<Removed Personal Content>
[Edited - Personal Information. Please read your messages]
05-24-2011 01:25 PM
you can contact your carrier as they should have a record of all your previous IMEI's (provided you updated them).
05-25-2011 12:12 PM
thanks for reverting but I'm not clear on what you mean by (provided you updated the carrier)
Do u mean that I need to specifically update them?
05-25-2011 03:20 PM
If you contact your network, they can provide you the IMEI and also barr the phone from the network, making it useless in your country.
They will also be able to provide you the IMEI. The IMEI is also on the box of the phone if you have. (sorry for not paying attention to your first post).
If you get a new Blackberry, it is recommended you install Blackberry Protect app, it can backup your data and you can also remotely check the location or wipe your data if its gets lost/stolen. The app is free.
Hope this helps.