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New Member
Airboateng
Posts: 1
Registered: ‎11-02-2012
My Device: 9300
My Carrier: T-mobile

Help! My blackberry 9700 won't turn on?

My Blackberry 9700 doesn't turn on, no red light and it doesn't charge when i connect it.
The battery is fine because i tested it with another bold and it work.
what is the problem?

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Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Help! My blackberry 9700 won't turn on?

Hello Airboateng, 

 

Welcome to the forums. 

 

Try starting a software reload without the battery inserted to force detection. This article will walk you through the process.

 

How to force the detection of the BlackBerry smartphone using Application Loader

-SR

 

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