BlackBerry® Bold™

[mgspooky]

Never had a problem up to and including this morning. All of a sudden I am not receiving emails on my Bold. Went to Blackberry link http://bis.na.blackberry.com/html?brand=mycingular and even deleted and added my email addresses back onto my device. Received notification on Bold that I have set up email address with blackberry device etc. But no emails are coming thru whatsoever. And it was working this morning and before. I cant even send emails from the Bold all of sudden. What is happening, can anyone assist. If I even add another existing email account the icon will show on my bold but again nothing comes thru. Thanks in advance.

[JSanders Resident Expert · Accepted solution]

There is a current RIM email outage on all carriers across North America, persona BIS accounts only, at this point.

Other data such as BBMessenger, internet browsing are working, as is voice and SMS.

more:

http://www.blackberryforums.com/network-outages-powered-dataoutages-com/214057-rim-bis-outage-17-12-...

[mgspooky]

Thank you so much.  I was trying to locate any information and found this forum.

Much appreciate.  Happy Holidays.

[gduncan1]

It would be nice if they would send out a new release.  I've had my IT people going nuts trying to find out what is wrong with servers and anything else they can check. They finally called Blackberry and found out about this.

[JSanders Resident Expert]

A new release on what?

This information was all over the internet this morning, reported by CNBC, Wall Street Journal, Bloomberg, CNet, numerous websites and blog... and posted about 25 times in this forum along.

Glad you found us here... come back sometime.

[gduncan1]

Guess I'm new and missed it(had four IT people that missed it, too). Only had the Blackberry for two days. Traded in a Razor. The sales person kept trying to sell me on an IPhone instead. I would have, except that I'm old and like buttons and have never cared for anything from Apple and that prejudice goes back at least 20 years. Guess I'm off to a good start.

[sdgardne]

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gduncan1 wrote:

Guess I'm new and missed it(had four IT people that missed it, too). Only had the Blackberry for two days. Traded in a Razor. The sales person kept trying to sell me on an IPhone instead. I would have, except that I'm old and like buttons and have never cared for anything from Apple and that prejudice goes back at least 20 years. Guess I'm off to a good start.

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Please do come back here often. While it's been a stressful morning for all, we hope you will find that these forums are the best place to come to for help and accurate information.

[MsBon3]

Yes I am having the same issue, only difference when I went to the email settings I noticed that my password is not there, I have tried some other post by sending the service book, going to the host routing table. Yet I continue to not receive emails on my 9700. Should this problem just resolve on it's own or is there something else I can do??