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BlackBerry® Bold™

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New Contributor
RebeccaQ
Posts: 2
Registered: ‎07-30-2013
My Device: Bold 9780
My Carrier: *

Help with 9780

My current state of distress as illustrated below:

 

I have a bold 9780 that used to be my husband's.  He drops it, the screen goes wonky (half white half waves of color) instead of getting it fixed he buys another phone; the end of his delima. Fast forward a year, I'm looking to get a new-to-me phone and remember we have the bold 9780; LIGHT-BULB. Thinking of little more than that sweet new-to-me phone I'll soon be sporting after a quick presto-change-o with the display, I devise a plan to replace the screen and call it my very own.

 

 

First, I decide to check and make sure that the busted screen is the only misfortune this little piece of blackberry joy has endured.  So I charged it up for a full 24 hours, powered it on and it loads perfectly; well almost perfect if only the LCD wasn't wacked. 

 

After confirming it can boot up, I eagerly enroll in my favorite online learning institution; youtube- SERIOUSLY you can learn ANYTHING from watching YouTube University.  At YTU I learn how to determine the correct replacement LCD as well as how to replace.  A quick stop off at Amazon for the replacement kit and a new trackpad just for kicks and before I know it I'm sitting at my desk, tools in hand performing the most delicate of procedures. A lift here, unscrew there, and 15 minutes later; I'm done!  "Time to count instruments, Nurse."  

 

That Bold beauty, lying on my deck, taunting me, begging for the opportunity to reveal the new window to her blackberry soul; with excited anticipation and a smile I could no longer hide, I return the battery to its rightful place, turning her about face to behold the fiery red light illuminating from her... WAIT! Where's the light?!?  There's supposed to be a light. A RED light!!!

 

There was nothing - no light, no power, no sign of life; flat line. No!  This isn't happening.  It can't do this to me.  It HAS to work.  An idea races to consciousness as I'm chanting, "please, please, please”. I plug it into the wall charger.  A few seconds pass that seem like an eternity; then suddenly,  the red light comes on followed by a black screen with the outline of a battery and a single red X on top.  

 

Desperate to know what that meant I spent the better part of a day trying every suggestion I came across (wedging a piece of folded paper between the battery and case side, attempting to re-install/update the firmware, spinning around three times while scratching the chin of a hairy toad – OK that last bit was a stretch the toad wasn’t hairy) the blasted, red X-ed battery continued to mock me.

 

Oh, and my attempt to update the firmware was an epic fail; after 5attempts resulting in the same little annoying message: "Application loader was unable to connect to your devise, blah, blah, blah..."

 

Which brings me here, throwing myself before the mercy of this forum, BEGGING for an encouraging word, "It'll be alright”; a glimmer of hope, “you can fix this, easy” and some gentle wisdom,” Here's how you do it.  First you need to...."

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Regular Contributor
icedgorilla
Posts: 63
Registered: ‎07-21-2013
My Device: 9900
My Carrier: xl

Re: Help with 9780

Here's how you do it.  First you need to take the battery out then

plug your charger in, wait a few seconds then put the battery in.

see what happen.

 

 

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New Contributor
RebeccaQ
Posts: 2
Registered: ‎07-30-2013
My Device: Bold 9780
My Carrier: *

Re: Help with 9780

Oh, if it were that simple... I gave it an honest try though.  Thanks for posting. 

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Regular Contributor
icedgorilla
Posts: 63
Registered: ‎07-21-2013
My Device: 9900
My Carrier: xl

Re: Help with 9780

[ Edited ]

 

these are a few ways to fix a red X assuming you have a good battery that dont need to be "mated" with an original battery

- clean the battery connector

-  take the memory, sim card and battery out, plug your charger in, leave it for a couple minutes, put the battery in.

-  take the memory, sim card and battery out, connect it to your PC, leave it for few minutes then put battery in

-  take the memory and simcard out, leave the battery in, charge it for about 2 hours, unplug the charger,

take the battery out and wait for 15 minutes, then charge it for another 2 hours.

 

"Application loader was unable to connect to your devise, blah, blah, blah..."

uninstall DM and uninstall all o/s on your PC. clean your pc with ccleaner, restart the PC

reinstall DM and o/s for the BB.

download and install BBsak.

connect the BB and see if it is detected by your PC.

wipe your BB with BBsak by clicking "wipe device" (I normally do that twice)

when you get an error 507, then you install the O/S (make sure you delete Vendor xml on Apploader file)

 

please let me know the outcome.

 

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