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BlackBerry® Bold™

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New Contributor
Posts: 2
Registered: ‎01-30-2013
My Device: Bold 9650
My Carrier: Verizon
Accepted Solution

Help with missing folder

Hi. I have an enterprise account on my phone plus two other internet email accounts (Yahoo and AOL). I had two folders - one that would list all incoming calls as well as mail that came to the enterprise account and a folder just for the enterprise account.

 

The folder for the one that lists the incoming calls/missed calls with the mail disappeared the other day. The phone must not have been locked, was in my pocketbook and did it's own thing.

 

Now, I have received phone calls, it shows that I have "email" but when I check the accounts, all mail has been read. I cannot access the "folder" where calls are listed to clear out missed calls.

 

How can I fix this?

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780
My Carrier: Bharti-Airtel

Re: Help with missing folder

On the Home Screen Press Menu ( BB Key ) and then Select Show all,

 

Now check whether your Main Message folder showing or not, if shows, then just select it press Menu and click on unhide.

 

Hope this wil help you..!!

New Contributor
Posts: 2
Registered: ‎01-30-2013
My Device: Bold 9650
My Carrier: Verizon

Re: Help with missing folder

Ha! So simple! That was the problem! It hid the folder!!!!!

 

Thanks!

 

:Balloon: