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BlackBerry® Bold™

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New Contributor
Roza00Rose
Posts: 2
Registered: ‎12-18-2012
My Device: BlackBerry Bold 9900
My Carrier: Mobily

Help

Good day,

 

My BB went off all of a sudden.. It restarted by it self but after the load screen a new screen came with the message "App Error 200 , Reset".. I accepted the Reset and it went off again.. the same process keeps coming and coming again.. It doesn't start at all.. And I'm afraid to lose all the info in there.. :smileysad:

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Help

[ Edited ]

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB30100 "JVM 200" appears on the BlackBerry smartphone

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.


Roza00Rose wrote:

And I'm afraid to lose all the info in there.. 


Prepare yourself...it is highly likely that your data, on your BB, is already gone. Hence, a regular backup routine, using the FREE methods that RIM provides, would have been quite useful indeed. But, like insurance, it is not a reactive process to undertake.

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
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New Contributor
Roza00Rose
Posts: 2
Registered: ‎12-18-2012
My Device: BlackBerry Bold 9900
My Carrier: Mobily

Thank you so much.. And thank God I didn't lose all the d...

Thank you so much..

And thank God I didn't lose all the data there..:Clap:

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Hall of Famer II
sdgardne
Posts: 48,285
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Thank you so much.. And thank God I didn't lose all the d...

You are most welcome...enjoy!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.