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New Contributor
hannahbee
Posts: 2
Registered: ‎11-26-2012
My Device: Bold 9900

Horizontal lines on Bold 9900

Recently I've noticed black lines along the bottom and top of my screen. Any clues why? Done full software reboot etc, and the lines don't come up when I take screenshots on my phone.

Pic included.

Thanks!

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New Contributor
hannahbee
Posts: 2
Registered: ‎11-26-2012
My Device: Bold 9900

Re: Horizontal lines on Bold 9900

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Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Horizontal lines on Bold 9900

Hey hannahbee,

Welcome to the BlackBerry® Support Community Forums.

 

This looks like a hardware issue with your BlackBerry® smartphones screen, I would suggest contacting your point of sale for repair options.

 

Thanks.

-HB

 

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