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New Contributor
huwal
Posts: 2
Registered: ‎02-07-2013
My Device: Bold 9700

Re: Host Routing Table is Empty. Can't register because no response.

Dear vicious, same here, sent you a PM!

 

Thanks in advance

New Contributor
huwal
Posts: 2
Registered: ‎02-07-2013
My Device: Bold 9700

Re: Host Routing Table is Empty. Can't register because no response.

got the issue resolved!

New Contributor
werner_doubell
Posts: 4
Registered: ‎02-09-2013
My Device: Bold 9780

Re: Host Routing Table is Empty. Can't register because no response.

Hi,

 

I have the same issue with a slightly different situation.

 

I am currently roaming in the States and did a software update on my BB 9780. The backup did not restore the HRT, and I am unable to use my data services now. I only have SMS roaming activated, and used my Data Services (BBM etc.) on wireless networks (hotspots) and it worked fine before the update.

 

I am unable to register on my home network because a.) I am roaming and b.) I only have SMS roaming active.

 

How do I resolve this?

 

Thank you in advance.

 

Werner

Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Host Routing Table is Empty. Can't register because no response.


werner_doubell wrote:

Hi,

 

I have the same issue with a slightly different situation.

 

I am currently roaming in the States and did a software update on my BB 9780. The backup did not restore the HRT, and I am unable to use my data services now. I only have SMS roaming activated, and used my Data Services (BBM etc.) on wireless networks (hotspots) and it worked fine before the update.

 

I am unable to register on my home network because a.) I am roaming and b.) I only have SMS roaming active.

 

How do I resolve this?

 

Thank you in advance.

 

Werner


Hi and Welcome to the Community!

 

From all I understand, you don't resolve this until your BB returns to it's home network. Doing such updates while roaming typically results in exactly what you experienced...the necessary entries on your BB are wiped out, and the process is that they are not replaced by the restore, but rather by your carrier network. But, since your BB is not on your carrier network, it cannot receive the entries. So, sadly, it would be the case for you that your BB will not again be able to receive it's services until it returns to it's home network, and can then obtain the necessary entries.

 

I do wish the news were better for you...

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4   Display/Scan Bar Code
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New Contributor
werner_doubell
Posts: 4
Registered: ‎02-09-2013
My Device: Bold 9780

Re: Host Routing Table is Empty. Can't register because no response.

Thanks for the quick reply!

That's what I suspected. One more question - my friend is traveling with me and he is on the same carrier as me at home. I can see the HRT entries on his phone - is there any way to "manually" input those entries into my phone to get it to work?

Thanks,

Werner
Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Host Routing Table is Empty. Can't register because no response.

Not that I know of. There is a method for extracting/importing Service Books, but not the HRT entries...and those are the prerequisite for everything else to work properly.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
werner_doubell
Posts: 4
Registered: ‎02-09-2013
My Device: Bold 9780

Re: Host Routing Table is Empty. Can't register because no response.

I do have my service books (restored from a old backup) does that help at all?
Hall of Famer II
sdgardne
Posts: 48,790
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Host Routing Table is Empty. Can't register because no response.

No...as I said, the HRT entries are a prerequisite.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
werner_doubell
Posts: 4
Registered: ‎02-09-2013
My Device: Bold 9780

Re: Host Routing Table is Empty. Can't register because no response.

Ok,

Thank a lot for your help.

Werner
New Member
kenzywizy
Posts: 1
Registered: ‎02-12-2013
My Device: blackberry 9900

Re: Host Routing Table is Empty. Can't register because no response.

[ Edited ]

hello ViciousFerret please here is my pin <Personal Content Removed> help to check if it is locked. and if you can help me to unlock it. Thanks.