Hi chdim
Welcome to Support Forums
When you connect your device and run desktop software Select Applications > In the Language and Input Support section are you unable to add those languages ?
If you are not offered those languages then you might have to Install an OS pack having those languages,You may need to Install an All Language pack from your Carrier or any other , try those steps and see if that allows :
1.Download and Install on your PC an OS pack having All Language from here Carriers
- ( Make sure you are downloading for the same device model )
2.. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software
3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :
- C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
- C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Once completed Open BlackBerry Desktop Software > Select Applications. > In the Language and Input Support section, select the language to be added to the BlackBerry smartphone (a + will appear next to the language to install) > Click Apply.
KB13067 : How to obtain language packs for BlackBerry smartphone.
KB05305 : Localization support for BlackBerry Smartphones.
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