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New Contributor
Posts: 3
Registered: ‎08-19-2012
My Device: Black berry Bold 9900
Accepted Solution

How can I format my BB , without changing my BB pin ?

Hello dear BB community

I'm having a problem with my BB which is I cannot access to my b account 

I mean when I login to my account using the app world it shows an error msg i don't remember it 

so i looked up on google and ppl said i gotta format my BB

so i'm asking u for a way thats make me aple to save my BB pin and my BB messenger list 

if i format my BB , does that delete my bb list and my pp pin too ?

i mean is there a way to have a back up that saves my bb pin ?

thank you !!

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: How can I format my BB , without changing my BB pin ?

Hi ProgBoy,

 

Welcome to the Community,

 

 

Can you tell us exactly what errorr message you recieve when trying app world.If  we format or wipe our device our device PIN does not change or deleted but you will lose all data and applications from your device.So before a device wipe perform a full backup using BlackBerry desktop software.

 

Let us know if you have any problem

 

Prince


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New Contributor
Posts: 3
Registered: ‎08-19-2012
My Device: Black berry Bold 9900

Re: How can I format my BB , without changing my BB pin ?

hey prince!!
thank you
it says : The device is associated with , or something like that
and what about the bb messenger list ? i mean my friends on my bb msn , are they gonna be deleted ?
thank you :smileyhappy:
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: How can I format my BB , without changing my BB pin ?

Hi ProgBoy,

 

 

                           Yes if you perform a device wipe it will delete all contact list ,So before that do you backup and save all your contact list ,You can also save your BBM contacts in your media card For that open BBM  press the menu key - options -backup managment -backup - back up locally - then save it on your media card or you save it Remotely and can save all contact to your email account.

 

So always backup first.

 

 

Prince


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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
New Contributor
Posts: 3
Registered: ‎08-19-2012
My Device: Black berry Bold 9900

Re: How can I format my BB , without changing my BB pin ?

okay dokie
thank you very much
i apprechite that dude <3
i'll do that tomorrow
<3
Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: How can I format my BB , without changing my BB pin ?

Hi ProgBoy,

 

 

                          You are most Welcome ...!

 

 

 

Prince


Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

___________________________________________________________________________

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Visitor
Posts: 1
Registered: ‎11-18-2012
My Device: blackberry curve 8520

Re: How can I format my BB , without changing my BB pin ?

i brought my blackberry of a friend, an want to no if i can change the user name with out signin in with her user name first????

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: How can I format my BB , without changing my BB pin ?

 


stephsmith78 wrote :

 

i brought my blackberry of a friend, an want to no if i can change the user name with out signin in with her user name first????

 


 

Hi stephsmith78

 

Welcome to BlackBerry Support Community Forums

 

Please go through this KnowledgeBase Article and follow the suggestion  regarding steps to taken after buying an previously owned BlackBerry Smartphone. After performing those steps you can create your own username or email associated with that BlackBerry Smartphone.

 

KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone

 

 

 

Prince

_____________________________________________________________________________

 

Click " Like " if you want to Thank someone.

If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

 

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.