BlackBerry® Bold™

[triny2001]

I simply changed my password, then when it came to typing he password in, it wont work. This is my last attempt. Is there any way I can back up my phone to my computer without getting my phone wiped before I can do anything?? Please answer ASAP !!!!

Is there even a way to take the password off??? Please any suggestions will be appreciated. Just as long as my phone doesn't get wiped, pleaseeeee give me any suggestions!

[Wolf359]

Oh dear.  Try doing a battery pull.  It may reset the password count.  When the device reboots, you'll have to put in the correct password because the password option is enabled.

[triny2001]

I've tried rebooting it but it still says its the final attempt. I can't get into anything on my phone and I can't back it up on the computer because I need to put the password in. And I can't get blackberry protect up so...is there anything I can do?

[Wolf359]

oh gosh.  nope.  All i can suggest is that you make sure you're using the right password!  it may have caps, symbols or numbers.  I'm sorry, if you put in the wrong password again, your device will be wiped.

[Xandrex]

I know my comment will appear very dark, but this is exactly why the password is used. To protect the data on it.

The fact that you lose everything after 10 attempts is the reason why you trust the BlackBerry security.

Now, don't forget to set BlackBerry Protect ASAP, and don't forget to do frequent backups of the content of your device.