05-15-2012 02:17 PM
I have buyed a Blackberry Bold 9700 from a friend.
Now, he has already registerd a E-mail account on this phone, so how do i delete this account and add a new one, mine?
PS: I am sorry if my English isn't very good, i am Dutch.
05-15-2012 02:23 PM
You should do a security wipe of the device to remove all former data that's still on it. To do this, from your homescreen go to Options>Security>Security Wipe and follow the directions. Once you've done that, your phone will be like it just came from the factory and you'll be free to add your email account to it.
I hope that helps you.
05-15-2012 03:06 PM - edited 05-15-2012 03:07 PM
It would appear that the phone was on BES, or BlackBerry Enterprise Server. The only way to get rid of that is to do a security wipe of the phone. To do this, from your homescreen go to Options>Security>Security Wipe and follow the directions.
I hope that answers your question.
EDIT: I just realized that I already recommended this to you. Did you do the security wipe yet?