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New Contributor
Posts: 2
Registered: ‎02-19-2013
My Device: Bold 9900
My Carrier: CSL1010

How to amend the Blackberry ID for Bold 9900?

I have typed a wrong email address for the Blackberry ID and forgot the password.

Now, I wanted to amend the Blackberry ID.  But without the password, I cannot do so.

I cannot reset the password.  Even if I reset, I cannot get the new password, as the email address I typed for Blackberry ID is wrong.  Please advise how to solve it.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to amend the Blackberry ID for Bold 9900?

Hello Helen_wong

 

Welcome to BlackBerry Support Forums

 

 

If the Email that you used to create your BlackBerry ID is Invalid then you can't do much .So first do a backup of your device using Desktop Software then you have to Create a new BlackBerry ID with a vaild email address.For further help refer to this Knowledge Base :

 

KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone.

 


Good luck.

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New Contributor
Posts: 2
Registered: ‎02-19-2013
My Device: Bold 9900
My Carrier: CSL1010

Re: How to amend the Blackberry ID for Bold 9900?

thanks

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: How to amend the Blackberry ID for Bold 9900?

Hello Helen_wong

 

 

                                 You are welcome !

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Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.