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New Contributor
Jadeaimee
Posts: 2
Registered: ‎01-19-2012
My Device: Bold 9900
My Carrier: o2

How to get another enterprise activation email sent to me?

Hi, This is my first BB so I am not too clued up on the use & set-up.

 

I need to get another enterprise activation email sent to me, I accidentally deleted it & I have not finished setting up my mobile internet & emails. Can you tell me how I can do this?

If I try & put in my email address & password on the 'Enterprise Activation' screen I get the following message... 'Activation request failed. A service connection is unavailable.'

 

Thanks!

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Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: How to get another enterprise activation email sent to me?

Your email admin has to set it up for you again.  They can get you activated with no problem.  Sorry that happened though!

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New Contributor
Jadeaimee
Posts: 2
Registered: ‎01-19-2012
My Device: Bold 9900
My Carrier: o2

Re: How to get another enterprise activation email sent to me?

How do I get my email admin to send it again? Thanks
Please use plain text.
Forums Veteran II
Wolf359
Posts: 3,329
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: How to get another enterprise activation email sent to me?

My best guess is you can contact your IT support group during regular business hours.  I don't know if you have an on call person for this type of issue, so it may have to wait until tomorrow morning.

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Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.