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Jadeaimee
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Jadeaimee
Posts: 2
Registered: 01-19-2012
My Carrier: o2

How to get another enterprise activation email sent to me?

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01-19-2012 11:03 PM

Hi, This is my first BB so I am not too clued up on the use & set-up.

 

I need to get another enterprise activation email sent to me, I accidentally deleted it & I have not finished setting up my mobile internet & emails. Can you tell me how I can do this?

If I try & put in my email address & password on the 'Enterprise Activation' screen I get the following message... 'Activation request failed. A service connection is unavailable.'

 

Thanks!

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Wolf359
Posts: 1,743
Registered: 12-29-2011

Re: How to get another enterprise activation email sent to me?

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01-20-2012 12:00 AM

Your email admin has to set it up for you again.  They can get you activated with no problem.  Sorry that happened though!

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Jadeaimee
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Jadeaimee
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Registered: 01-19-2012
My Carrier: o2

Re: How to get another enterprise activation email sent to me?

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01-20-2012 12:03 AM

How do I get my email admin to send it again? Thanks
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Wolf359
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Registered: 12-29-2011

Re: How to get another enterprise activation email sent to me?

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01-20-2012 12:08 AM

My best guess is you can contact your IT support group during regular business hours.  I don't know if you have an on call person for this type of issue, so it may have to wait until tomorrow morning.

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