03-30-2009 02:59 AM
03-31-2009 08:22 AM
Assuming the app is attempting to open a file location on either the internal memory or a media card????...
Check the application permissions under your Options menu > Advanced Options > Applications.
Once in there the BlackBerry will build your list of installed apps. Find the app thats throwing the request and press the "BlackBerry" button (left of the trackball). Find the Option "Edit Permissions" and you will see a list of permissions the application needs to run.
You will most likely need to find the Media setting which is under the "Interactions" subheading. (again use the BlackBerry button to expand the Interatctions subheading).
Switch the setting from Prompt to Allow and then save using the Save option under the BlackBerry button.
Most likely you will need to or should restart the device by pulling the battery before restarting the application in question.
03-31-2009 10:22 AM