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New Member
lonea
Posts: 2
Registered: ‎10-15-2012
My Device: 9900
My Carrier: virgin

How to remove old email folders from old email address

When I goto Menu -> View Folder, I'm still able to see old email address that no longer exist on my BB or on the BIS site.

 

I already tried going to Options ->Device -> Advanced -> Service Book and try to look for those email addresses, but they are not there.

 

Any other idea ?

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Elite II
BillJ
Posts: 8,467
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: How to remove old email folders from old email address

Your carrier has a self-serve BIS site from where you can edit email addresses on your phone. You could call them to get access to the site and try deleting them from there.


Cheers. :smileyhappy:

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New Member
lonea
Posts: 2
Registered: ‎10-15-2012
My Device: 9900
My Carrier: virgin

Re: How to remove old email folders from old email address

I already mentioned that those email addresses are not on the BIS site.

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Elite II
BillJ
Posts: 8,467
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: How to remove old email folders from old email address

Oops, I didn't pay enough attention to that.

My apologies. :smileysad:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



Please use plain text.