Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 4
Registered: ‎09-23-2008
My Device: Not Specified
Accepted Solution

How to update Bold Software??

I have many problems with the phone, is to slow, is there a software update? what do I have to do to download it and where can i find it? Thanks
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: How to update Bold Software??

Hi and welcome to the forums!

 

Here is the procedure. First check with your carrier's blackberry download site to see if there is a new os update:

 

Step #1

Before starting make sure that BlackBerry Desktop Software is installed on the computer.

 

Step#2

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

 

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

  1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
  2. Open BlackBerry Desktop Manager.
  3. Double-click Backup and Restore.
  4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
  5. Choose a location to save the backup file, then click Save.

Step#4

To perform a clean install of the BlackBerry Device Software, perform the following steps:

  1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
  2. Double-click the Application Loader icon.
  3. Click Next to start the installation process.
  4. Type your BlackBerry smartphone password, if prompted, and click OK.
  5. Click the check boxes next to the names of the applications you want to load, and then click Next.
  6. Click Advanced, and then click the check box beside Erase all currently installed applications.
  7. Click Next.
  8. Click the check box next to Do not automatically backup the application data during the loading process.
  9. Clear the box next to Backup and restore applications installed wirelessly.
  10. Click Next > Finish.
  11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.
If you need more info please ask!  If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Posts: 90,290
Likes: 23,921
Solutions: 6,163
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: How to update Bold Software??


soto_luis wrote:
I have many problems with the phone, is to slow, is there a software update? what do I have to do to download it and where can i find it? Thanks

.162 release has been a good release upgrade for most. 

 

It can be found here: http://www.blackberryforums.com/general-9000-series-discussion-bold/153864-latest-os-bold-9000-4-6-0...

 

and follow those directions bifocals gave you.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
Posts: 20
Registered: ‎08-22-2008
My Device: Blackberry 9000 Bold

Re: How to update Bold Software??

Bifocal's article pointing to the link will be very useful particularly to BB Orange UK owners,
Contributor
Posts: 38
Registered: ‎08-27-2008
My Device: Q10
My Carrier: EE

Re: How to update Bold Software??

Indeed it was!

 

Thanks for the link and instructions Bifocals.

 

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: How to update Bold Software??

Thanks!

Bifocals

 

  Smiley Happy

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

Contributor
Posts: 12
Registered: ‎01-21-2009
My Device: BB Bold 9000

Re: How to update Bold Software??

I may be wrong, but it is my understanding that you must have at least version 4.6 of the bb desktop software in order for the bold to be recognized.  These instructions do not seem to match up with that version.  I was able to find directions for installing a new os by searching device software in the bb desktop manager help.  Just wanted to share as this was something I had to do some searching for. 

New Member
Posts: 1
Registered: ‎05-12-2011
My Device: bold 9000
My Carrier: digicel- Honduras

Re: How to update Bold Software??

Hi, I have a question on this... Once you do that, does the phone lock itself back? Mine is unlocked and I need to do this in order to update it and to connect myself to internet via Wi-fi. Thank you.

 

Rafael.