BlackBerry® Bold™

[soto_luis]

I have many problems with the phone, is to slow, is there a software update? what do I have to do to download it and where can i find it? Thanks

[Bifocals · Accepted solution]

Hi and welcome to the forums!

Here is the procedure. First check with your carrier's blackberry download site to see if there is a new os update:

Step #1

Before starting make sure that BlackBerry Desktop Software is installed on the computer.

Step#2

Make sure that you have installed updated device software installed in your PC. Check this link to get update device software from carrier OS download site.

Step#3

Users can perform a full or selective backup of the data using the Backup and Restore tool in BlackBerry Desktop Manager by completing the following steps:

1. Connect the BlackBerry device to the computer running BlackBerry Desktop Manager.
2. Open BlackBerry Desktop Manager.
3. Double-click Backup and Restore.
4. Select Backup to perform a full backup or select Advanced to perform a backup of specific databases.
5. Choose a location to save the backup file, then click Save.

Step#4

To perform a clean install of the BlackBerry Device Software, perform the following steps:

1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Double-click the Application Loader icon.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click OK.
5. Click the check boxes next to the names of the applications you want to load, and then click Next.
6. Click Advanced, and then click the check box beside Erase all currently installed applications.
7. Click Next.
8. Click the check box next to Do not automatically backup the application data during the loading process.
9. Clear the box next to Backup and restore applications installed wirelessly.
10. Click Next > Finish.
11. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

If you need more info please ask!  If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks

[JSanders Resident Expert]

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soto_luis wrote:
I have many problems with the phone, is to slow, is there a software update? what do I have to do to download it and where can i find it? Thanks

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.162 release has been a good release upgrade for most. 

It can be found here: http://www.blackberryforums.com/general-9000-series-discussion-bold/153864-latest-os-bold-9000-4-6-0...

and follow those directions bifocals gave you.

[jikpeme]

Bifocal's article pointing to the link will be very useful particularly to BB Orange UK owners,

[pradeepjey]

Indeed it was!

Thanks for the link and instructions Bifocals.

[Bifocals]

Thanks!

Bifocals

 

[briancombs]

I may be wrong, but it is my understanding that you must have at least version 4.6 of the bb desktop software in order for the bold to be recognized.  These instructions do not seem to match up with that version.  I was able to find directions for installing a new os by searching device software in the bb desktop manager help.  Just wanted to share as this was something I had to do some searching for. 

[raf_wil87]

Hi, I have a question on this... Once you do that, does the phone lock itself back? Mine is unlocked and I need to do this in order to update it and to connect myself to internet via Wi-fi. Thank you.

Rafael.