Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 4
Registered: ‎03-05-2012
My Device: 9300
My Carrier: vodacom

Re: I Can't send or receive SMS / make or receive calls BUT Internet works!

I'm having the same problem.have you managed to solve yours
New Member
Posts: 1
Registered: ‎04-11-2012
My Device: blackberry curve 8520
My Carrier: orange

Re: I Can't send or receive SMS / make or receive calls BUT Internet works!

Your problem cannot be solved I don't think! My phone don't exactly the same thing doesn't receive calls or texts or I can't make them but my BBM and internet is fine. I was on the phone to vodafone about it and they said its the phone. Then I take the phone in to phones4u where I got it from and the man completely wiped my phone.Still nothing! Then he sends a software update to my email to try that, the software update was complete but still not receiving calls or texts! I take the phone into phones4u to get sent off for repairs, it comes back a month later..phones4u didn't tell me anything, not even if it was fixed or not, they just handed it straight to me, I then put my sim in my phone and its still not working! So they've tried everything possible and nothing has worked so im afraid you'll have to get a new phone! Or call the carephone warehouse and explain what you've done and they might mention giving you another phone! My mum rang phones4u saying she wants to talk to the manager about getting a new phone and I just have to simply go in and explain what happened and speak to the manager and I'll either get a new phone or they'll know what wrong with it. This wasn't much help but there's no point trying to fix it when you can't.

New Member
Posts: 3
Registered: ‎05-27-2012
My Device: blackberry bold 9700
My Carrier: shop

Re: I Can't send or receive SMS / make or receive calls BUT Internet works!

hello i am having the exact same problems as u r did u manage to solve your problem i would be gratefull for any advice as i am getting rather p off now thanks

New Member
Posts: 1
Registered: ‎10-21-2012
My Device: 9300
My Carrier: Cell C

Re: I Can't send or receive SMS / make or receive calls BUT Internet works!

I have exactly the same prob, it gives me a msg when I try to. Make a call. No service currently available. And when I send a sms, supplementary,general error. Had software downloaded 7 times. Did 4 sim swaps, but still nothing. Please help....but I can bbm,facebook, and that's strange to me.
Posts: 89,490
Likes: 23,791
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: I Can't send or receive SMS / make or receive calls BUT Internet works!


terry6103 wrote:
I have exactly the same prob, it gives me a msg when I try to. Make a call. No service currently available. And when I send a sms, supplementary,general error. Had software downloaded 7 times. Did 4 sim swaps, but still nothing. Please help....but I can bbm,facebook, and that's strange to me.

Terry, on the home screen, what is the mobile network status?

On the Manage Connections screen, does it show the mobile network connected, and to whom?

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code