04-11-2012 05:48 AM
Your problem cannot be solved I don't think! My phone don't exactly the same thing doesn't receive calls or texts or I can't make them but my BBM and internet is fine. I was on the phone to vodafone about it and they said its the phone. Then I take the phone in to phones4u where I got it from and the man completely wiped my phone.Still nothing! Then he sends a software update to my email to try that, the software update was complete but still not receiving calls or texts! I take the phone into phones4u to get sent off for repairs, it comes back a month later..phones4u didn't tell me anything, not even if it was fixed or not, they just handed it straight to me, I then put my sim in my phone and its still not working! So they've tried everything possible and nothing has worked so im afraid you'll have to get a new phone! Or call the carephone warehouse and explain what you've done and they might mention giving you another phone! My mum rang phones4u saying she wants to talk to the manager about getting a new phone and I just have to simply go in and explain what happened and speak to the manager and I'll either get a new phone or they'll know what wrong with it. This wasn't much help but there's no point trying to fix it when you can't.
05-27-2012 05:57 PM
hello i am having the exact same problems as u r did u manage to solve your problem i would be gratefull for any advice as i am getting rather p off now thanks
10-21-2012 09:04 AM
10-22-2012 09:13 AM
I have exactly the same prob, it gives me a msg when I try to. Make a call. No service currently available. And when I send a sms, supplementary,general error. Had software downloaded 7 times. Did 4 sim swaps, but still nothing. Please help....but I can bbm,facebook, and that's strange to me.
Terry, on the home screen, what is the mobile network status?
On the Manage Connections screen, does it show the mobile network connected, and to whom?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code