03-06-2013 03:14 PM
03-07-2013 03:57 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should dig very deeply to see if the icon is there...it may be hidden, moved to a sub-folder, or otherwise not swiftly visible. Also, check these settings:
By default, all messages (email, SMS, BBM, etc.) are put into the main Messages icon/app. Some prefer this "unified messages" approach, others prefer to separate things. Fortunately, the BB provides the ability to split things out according to your desires.
On older OS levels (e.g., within and less than the OS5 level), there was very little control over this split...basically, just being able to split SMS/MMS out of Messages to an icon of their own (controlled by one of the Options settings within the Messages app). But, with later OS levels, more fine controls were provided:
If your device OS level (starting within OS5 and above) has the option, you can dictate what shows in Messages:
Otherwise, you should contact your mobile service provider for formal support.