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New Contributor
Mahmoud1925
Posts: 2
Registered: ‎02-04-2013
My Device: Bold 9790
My Carrier: Vodafone

I can't save picture taken by BB 9790 camera to phone or SD.

I bought new BB and after transferring data, files and memory card from old BB curve to my new BB bold 9790 by few weeks suddently I could't access my pictures I thought it was an issue with memory card so I removed the memory card and changed my pictures folder and nothing change.
Kindly advice.
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BlackBerry Technical Advisor (Retired)
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: I can't save picture taken by BB 9790 camera to phone or SD.

Hey Mahmoud1925,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you I have a couple questions:

When you select the Pictures folder is it none responsive or empty?

If you enable Mass storage mode on the BlackBerry smartphone and connect to a PC can you access the files on the media card? (How to enable or disable mass storage mode on the BlackBerry smartphone

http://btsc.webapps.blackberry.com/btsc/KB13564)

 

Thanks.

-HB

 

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New Contributor
Mahmoud1925
Posts: 2
Registered: ‎02-04-2013
My Device: Bold 9790
My Carrier: Vodafone

Re: I can't save picture taken by BB 9790 camera to phone or SD.

It doesn't response and I can't access pictures that I capture few seconds ago.
I did remove the SD permenantly.
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Super Contributor
craigashy
Posts: 450
Registered: ‎05-29-2011
My Device: BlackBerry Z30
My Carrier: Orange/EE. UK

Re: I can't save picture taken by BB 9790 camera to phone or SD.

sometimes when transferring pictures to the phone, they don't automatically show. in the picture folder, - options and Import Pictures, Also If I find that I have all my media on my PC as well, I plug my BB into the PC and copy & paste into the Picutre or Music folder on my BB
Craig Ashcroft Elite UK
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