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BlackBerry® Bold™

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Contributor
noname_kbh
Posts: 17
Registered: ‎01-03-2012
My Device: Bold 9930

I get no conektion to BB server

After I have up grade to os. 7,1 I can´t connect to Blackberry server

I have Blackberry Bold 9930 ( Verizon ) and Now I can not up grade or downgrade again.

any one have idear what is wrong I have already talk with my carrier here in Denmark  they say every thing work  so it my Phone ther is something wrong with.

I have use my BB for more then 1½ year with out problem

Then problems started when I was upgrade to new OS 7,1 bundle 2123

and after make a security deletion of my BB

What can I do to make it work again  ?? Please help

My carrier say they send service pack to my phone

 

regards

Ben

Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: I get no connection to BB server

Hi,

 

If your BlackBerry is connected to any employer or BlackBerry Enterprise Server than I would suggest you to please contact your technical person who look after Blackberry Server.

 

You need to re-activate your ID again on your BlackBerry.

Contributor
noname_kbh
Posts: 17
Registered: ‎01-03-2012
My Device: Bold 9930

Re: I get no connection to BB server

[ Edited ]

It is not connected to any employer or something like that
I have type my BB id again and it find my name again but when i try to go internet it say that it not a part of my data plan and I have to contakt my carrier, But I have restriktion on my data and it work before but not now :smileysad:
I have  try make a new id, but it still the same

can some one please help me

Regards Ben

 

Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: I get no connection to BB server


noname_kbh wrote:

when i try to go internet it say that it not a part of my data plan and I have to contakt my carrier, But I have restriktion on my data and it work before but not now :smileysad:
I have  try make a new id, but it still the same

can some one please help me

Regards Ben

 


Please have words with your carrier, as your post clearly shows your services are not activated properly, further check what sign shows at the TOP right side of you BlackBerry Screen at network.

Contributor
noname_kbh
Posts: 17
Registered: ‎01-03-2012
My Device: Bold 9930

Re: I get no connection to BB server

Ther is not the BB logo ther normaly is next to 3G
Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780

Re: I get no connection to BB server

KB00510: How to register a BlackBerry smartphone with the wireless network

 

If this too not help then co-ordinate with your carrier provider.