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New Contributor
sakimono21
Posts: 2
Registered: ‎07-01-2013
My Device: bold 9700
My Carrier: 819051904164
Accepted Solution

I want to restore the mail which is disappeared!!

Hi,

 

help me!:smileysad:

I want to restore the mail which is disappeared, because I didn't know that after 30 day pass,E-mail is eliminated.

Are there any methods to restore it? 

 

I use BB in Japan.

I visited some special contractor of restoration, but I can't find any way.

I contributes because I wonder there may be some methods.

(I forgot getting back up)

 

Please use plain text.
BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: I want to restore the mail which is disappeared!!

Hey sakimono21,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

My apologies, without a backup there will not be a way to restore the emails.  Do you have the email messages saved on your computer or webmail?  If you do, you can forward them to yourself and they will be received on the BlackBerry smartphone.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Contributor
sakimono21
Posts: 2
Registered: ‎07-01-2013
My Device: bold 9700
My Carrier: 819051904164

Re: I want to restore the mail which is disappeared!!

hi thank you for your message.

 

I have no back up on my PC.

E mail exist only my device.

 

This time, Although it is regrettable,  I'll give up.

From now on, I'll make back up on my PC.

 

sakimono21

 

Please use plain text.