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New Contributor
montoyaj
Posts: 4
Registered: ‎09-07-2012
My Device: Bold
My Carrier: Sprint
Accepted Solution

Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

Icons at the top of home screen, battery life and coverage bar have disappeared.  How do I get them back?

as well as wi-fi network name.   They are all gone.  I am not sure how that happened and I can not find a way to get them back.  Any help would be appreciate it.

 

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JSanders
Posts: 83,817
Likes: 22,795
Solutions: 5,875
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now after reboot, do you see what was missing?




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New Contributor
montoyaj
Posts: 4
Registered: ‎09-07-2012
My Device: Bold
My Carrier: Sprint

Re: Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

Thank you for your help!

I did do the reboot which I had done before, but no luck.  I have all of my icons the only thing not showing is the top bar with battery life, wi-fi network and coverage bars at the top.

Thank you for your help.  

 

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JSanders
Posts: 83,817
Likes: 22,795
Solutions: 5,875
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

There was another user JUST THIS WEEK with the same problem, he solved it, and I am trying to find that post.

Hang tight. Might take a bit to search back.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
montoyaj
Posts: 4
Registered: ‎09-07-2012
My Device: Bold
My Carrier: Sprint

Re: Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

Thank you for searching!
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New Contributor
montoyaj
Posts: 4
Registered: ‎09-07-2012
My Device: Bold
My Carrier: Sprint

Re: Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

I figured out the problem.  The new installation of BlackBerry Protect caused the time and date and other upper icons to disappear.  I since have deleted the app and everything has been restored.  

Thank you for looking into this.

 

 

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JSanders
Posts: 83,817
Likes: 22,795
Solutions: 5,875
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Icons at the top of home screen, battery life and coverage bar have disappeared. How do I get them back?

Yes! That was it. I don't know why that happens to a few users, it shouldn't of course.

 

Oh well, good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.