BlackBerry® Bold™

[mridul127]

Hey guys !

I have a BB bold 9000 (yeah I sometimes myself wonder...WHY still! )

Couple of days ago I dismantled the phone to clean the trackball as it had gotten stuck real bad ! However, once I put it all back together (which took a while), I am getting the "white screen of death" (from some research)...i.e. JVM Error 102.

I have not backed up my BBM or phone contacts...and at this point I dont really care abt the phone but its the contacts I am worried about....

Any way at all to recover them thru desktop manager ? 

Cheers !

[iansantos]

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mridul127 wrote:

Hey guys !

I have a BB bold 9000 (yeah I sometimes myself wonder...WHY still! )

Couple of days ago I dismantled the phone to clean the trackball as it had gotten stuck real bad ! However, once I put it all back together (which took a while), I am getting the "white screen of death" (from some research)...i.e. JVM Error 102.

I have not backed up my BBM or phone contacts...and at this point I dont really care abt the phone but its the contacts I am worried about....

Any way at all to recover them thru desktop manager ? 

Cheers !

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Hi mridul127,

While your BlackBerry powered ON, pull out the battery and reinsert again. If the problem persists, read these articles.

• BlackBerry smartphone displays a blank white or black screen
  
• "JVM 102" error is generated on the BlackBerry smartphone

Good luck!

[mridul127]

Thanks for the advice...will try it out and get back to you ! Cheers ! appreciate the prompt response...

[iansantos]

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mridul127 wrote:

Thanks for the advice...will try it out and get back to you ! Cheers ! appreciate the prompt response...

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Ok. Good luck!