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BlackBerry® Bold™

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calientebbyy
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calientebbyy
Posts: 1
Registered: ‎02-22-2012
My Carrier: Virgin USA

Keeps resetting :(

[ Edited ]
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‎02-22-2012 11:13 PM - edited ‎02-22-2012 11:20 PM

My blackberry curve 8530 keeps going to a white screen and resetting.. In like a loop.. It charges to a certain point and then does what I described above.. I've had this phone for about a month.. What do I do?

P.S. I'm factory resetting my phone as I type

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BlackBerry Technical Advisor
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hatchback
Posts: 1,853
Registered: ‎09-09-2010

Re: Keeps resetting :(

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‎02-29-2012 02:09 PM

Hey Calientebbyy,

Welcome to the BlackBerry Support Community Forums.

 

Have a look at the following article on how to force the detection of the BlackBerry® smartphone using Application Loader to reload the OS http://btsc.webapps.blackberry.com/btsc/KB10144

 

If this does not resolve the issue please contact your point of sale for warranty and repair options.

Thanks.

-HB

 

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