02-22-2012 11:13 PM - edited 02-22-2012 11:20 PM
My blackberry curve 8530 keeps going to a white screen and resetting.. In like a loop.. It charges to a certain point and then does what I described above.. I've had this phone for about a month.. What do I do?
P.S. I'm factory resetting my phone as I type
02-29-2012 02:09 PM
Welcome to the BlackBerry Support Community Forums.
Have a look at the following article on how to force the detection of the BlackBerry® smartphone using Application Loader to reload the OS http://btsc.webapps.blackberry.com/btsc/KB10144
If this does not resolve the issue please contact your point of sale for warranty and repair options.