07-09-2013 10:40 PM - edited 07-09-2013 10:41 PM
07-12-2013 02:13 PM
Please perform a reload of your BlackBerry Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software:
In the case that this process fails to resolve the issue, please contact your point of sale for options.
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