03-05-2013 02:11 PM
I am looking for some help. My phone most likely got damp, it did not get wet but could have been on a wet towel. Now the keyboard is not working, the power is on, but I can't get any function on the keyboard to work. Any ideas?
03-07-2013 03:36 PM
Hi and Welcome to the Community!
REMOVE YOUR BB BATTERY NOW!!!
Run, don't walk, to this FAQ:
Do everything it says, including waiting the maximum recommended time (or longer...up to 5 days is not unusual). Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.