BlackBerry® Bold™

[redsinrome]

How do I turn ON the keypad click on a 9900. The Keytone box in Keyboard 'options' is checked! The 'audible roll' in trackpad sensitivity is also checked, but that dont work either. I miss them!

[JSanders Resident Expert]

Make sure both options are enabled, and then reboot the device... powered on, battery out a few seconds, replace and reboot....

Any luck?

[redsinrome]

Afraid not. After rebooting the boxes are still checked!

[JSanders Resident Expert]

Does your speaker work correctly otherwise for music or phone calls?

[JSanders Resident Expert]

Article ID: KB16037 Perform a test using the Device Self Test Application on the BlackBerry smartphone

You can test the keyboard sound and trackpad click by doing the test above. Read the link clearly, there are a couple dozen tests, so you can select NO to all tests, and I think do only the hardware section including the keyboard and trackpad.

[redsinrome]

Yes, fine.

[redsinrome]

There doesn't appear to be a 'Status' bar? In device and status information there are 3 sections, 'Network information', 'Wi-Fi information', and 'Device information'. Am I doing something wrong?

[JSanders Resident Expert]

Status bar?

[redsinrome]

Sorry, it was me, I misunderstood the instructions. Anyway, ive done the full test, and the handset doesn't have any issues! But the keypad click still isn't working!

[JSanders Resident Expert]

I don't know... are you sure you have the device volume up loud enough to hear it?